Responsible innovation. Action researcher. Sci-fi lover.#
Dr Susan Hansen is an Associate Professor in the ANU School of Cybernetics and School of Computing within the ANU College of Systems and Society, where she also serves as Associate Dean of Inclusion, Diversity, Equity and Access (IDEA).
For more than two decades, Susan has applied human-centred design across research and industry in Australia, South Africa and Hong Kong. She began her career at CSIRO designing telemedicine systems, and went on to work with several strategic design agencies and a startup before returning to the university sector.
Susan is a passionate advocate for the urgent adoption of systems thinking and responsible innovation in the technology sector, particularly as we navigate the age of AI. She has a special interest in culturally tailored design and is always exploring new ways to practise and champion inclusive design in everything we do.
Areas of Expertise: participatory action research, inclusive design, responsible innovation, service design, human-centred design, culturally-tailored design, human-computer interaction, product management, digital transformation.